Effective Date: 16 February 2026
By accessing or using the LIV EMS mobile application, you agree to the following Terms and Conditions.
LIV EMS is a service discovery and facilitation platform that helps users find healthcare-related services such as doctors, hospitals, ambulances, pharmacies, health checkups, and nearby services. LIV EMS does not provide medical treatment, emergency response, or medical advice.
LIV EMS does not require user registration and does not store any user information.
All services displayed or accessed through the app are provided by independent third-party service providers. LIV EMS is not responsible for service quality, availability, response times, medical outcomes, pricing, or payments.
LIV EMS is not a replacement for official emergency services. In life-threatening situations, users must contact local emergency numbers immediately.
LIV EMS does not guarantee uninterrupted, error-free, or continuous availability of the application.
LIV EMS shall not be liable for any direct or indirect loss, damage, injury, or inconvenience arising from the use of the app, reliance on information provided, or services offered by third parties.
LIV EMS reserves the right to modify, suspend, or discontinue the application at any time without prior notice.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
For any questions regarding these Terms and Conditions, contact:
LIV Emergency Medical Services
Phone: +91 7981677007
Phone: +91 7981667007
Email: contact@livems.in
Address: 7th Floor, Dallas Centre, Opposite My Home Bhooja, Madhapur, Hyderabad – 500081, India