TERMS AND CONDITIONS – LIV EMS APP

Effective Date: 16 February 2026

By accessing or using the LIV EMS mobile application, you agree to the following Terms and Conditions.

Nature of the Service

LIV EMS is a service discovery and facilitation platform that helps users find healthcare-related services such as doctors, hospitals, ambulances, pharmacies, health checkups, and nearby services. LIV EMS does not provide medical treatment, emergency response, or medical advice.

No User Accounts or Data Storage

LIV EMS does not require user registration and does not store any user information.

Third-Party Services

All services displayed or accessed through the app are provided by independent third-party service providers. LIV EMS is not responsible for service quality, availability, response times, medical outcomes, pricing, or payments.

Emergency Disclaimer

LIV EMS is not a replacement for official emergency services. In life-threatening situations, users must contact local emergency numbers immediately.

App Availability

LIV EMS does not guarantee uninterrupted, error-free, or continuous availability of the application.

Limitation of Liability

LIV EMS shall not be liable for any direct or indirect loss, damage, injury, or inconvenience arising from the use of the app, reliance on information provided, or services offered by third parties.

Modification or Termination

LIV EMS reserves the right to modify, suspend, or discontinue the application at any time without prior notice.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Contact Information

For any questions regarding these Terms and Conditions, contact:

LIV Emergency Medical Services

Phone: +91 7981677007

Phone: +91 7981667007

Email: contact@livems.in

Address: 7th Floor, Dallas Centre, Opposite My Home Bhooja, Madhapur, Hyderabad – 500081, India